Privacy Policy

WHO WE ARE

Our website address is: https://emasterpiecebd.com.

WHAT IS THE LEGAL BASIS FOR PROCESSING THE DATA?

If you have made a purchase on our website (provided you did not opt-out) or subscribed to our newsletter you will receive occasional marketing communications from us. To unsubscribe, just email us and we will remove you manually.

MANAGING YOUR DATA

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage the personal data that you provide to us with care and under all data protection legislation and industry best practices.

Whether you have supplied your details online, by phone, by email ,or in a letter, we will never use them without a lawful reason to do so. We will use your data for the purposes for which they were initially requested and as fully explained in this Privacy Policy.

WHAT DATA IS BEING COLLECTED?

We only store the personal data you have provided. We do not store or see any credit card information on our systems. All credit card transactions are cleared using Payment Gateway.

WILL THE DATA BE SHARED WITH ANY THIRD PARTIES?

We do not sell, trade, or rent your personal information to anyone else.

USING YOUR DATA FOR DIRECT MARKETING

We may use your email and home address to send you details of our latest products and promotions. We also use marketing profiling techniques to determine what product offers may be of interest to you whether that be by email, direct mail or social media.

DIRECT MAIL

We may use your name and address to send you personalized marketing emails or gifts in the post. We have a legitimate business interest in sending you information about our products and offers in the post as we know that many of our customers like to browse through catalogs or offers before placing an order with us.

SOCIAL MEDIA

We may use your email address to send you online targeted marketing information about our product offers and promotions via social media platforms. To do this, we will securely share your email address with social media organizations, such as Facebook, who will match our advertising requirements to your social media profile. We have a legitimate business interest to send you product information via social media which we believe is of relevance to you; this is known as Interest-Based Advertising.

WHAT RIGHTS DOES THE DATA SUBJECT HAVE?

Right of access

You may wish to access a copy of the personal data we hold about you – known as a Subject Access Request. You can do so by ringing, writing to, or emailing.

Right of rectification

If you believe we have made an error as to the personal data we hold about you, please speak to one of our members of staff on the number below.

Right of Erasure

You have the right to request your data to be permanently deleted from our records and systems to avoid any further communication with you. Your request will always be considered in light of the legal bases that we hold, store, and process your data and the purpose for which we collected your data. Where the legal bases permit, we will carry out your instruction without undue delay.

Right to restrict processing

Should you believe that we are processing your data in a way that you did not understand or agree to and wish to restrict such processing, please contact us.

CONTACT US / MAKE A COMPLAINT

If you have any queries regarding our privacy policy or would like to make a complaint for any reason please call us on +880 1326708875-76